Heads up, Kuasa users! We have something big to share with you.
We are planning to raise the bar for our third quarter of 2024 by improving the quality of our goods and services. In addition to our dedication to providing outstanding user experiences, we are
concentrated on establishing and expanding a lively community for Kuasa users.
Come along on this journey with us as we work toward excellence and cultivate deeper relationships
within the environment. Stay updated for Kuasa updates here!
Live Chat Customer Service
![](https://kuasa.io/wp-content/uploads/2024/07/Live-Chat.png)
Kuasa is pleased to announce Live Chat Customer Service, which is available on both WhatsApp and our dedicated live chat Kuasa system. Below is the details on Support Team timing:
- 9:00 a.m. to 6:00 p.m.
- 8.30 p.m. to 11.30 p.m. (coming soon)
This effort seeks to provide our users with quick and efficient help, improving their entire experience with Kuasa.
Kuasa Offline Meetup Community
![](https://kuasa.io/wp-content/uploads/2024/07/Meetup-Community.png)
Our team is thrilled to announce an amazing Kuasa road tour of Malaysia! Beginning early next month, we will go on a journey to interact directly with you, our loyal users, by giving useful insights and hands-on experiences.
Our first meet up will start off at HQ in Kota Damansara. We warmly encourage you to join us, engage with the Kuasa team, attend instructive workshops, and become a part of our thriving community. Don’t pass up this unique opportunity to participate and grow with us—see you there!
Kuasa Online Facebook Group Community
![](https://kuasa.io/wp-content/uploads/2024/07/Kuasa-FB-Community.png)
Kuasa Online Facebook Group Community, which aims to bring our users together for interesting and interactive experiences. This program is active on Facebook through the Kuasa Community Group and consists of four primary activities:
- Technical Support Kuasa: Our professionals will provide hands-on support and troubleshoot any issues.
- Kuasa Update features: Learn about the latest features and enhancements to the Kuasa ecosystem.
- Kuasa Programme: Participate in organized programs that provide insights and solutions for realizing Kuasa’s potential.
- Kuasa Live Content: Participate in live content segments such as Kuasa Ngopi (casual talks), Kuasa Tech (technical deep dives), and Kuasa Show (special presentations with guest appearances).
Join us to interact, learn, and grow alongside other Kuasa users! Click provided link to join Kuasa community: https://www.facebook.com/share/MmpocxuoTtQFJfZP/
Kuasa e-Learning Academy Platform
Get ready to elevate your skills with the upcoming Kuasa E-learning Academy Platform!
Soon, you’ll have access to a wealth of free, high-quality content focused on Sales, CRM, AI Chatbot, and Marketing Automation. Our engaging courses are designed to help you stay ahead in these rapidly evolving fields, whether you’re sharpening your expertise or exploring new areas. Interactive modules, expert insights, and practical knowledge await you. Stay tuned, and prepare to embark on an exciting learning journey with Kuasa! Your path to business mastery starts here.
New and coming soon features in Kuasa?
Exciting News from Kuasa! We’re thrilled to introduce some amazing new and upcoming features designed to enhance your experience:
- New Product Live Chat: This allows businesses to manage all customer communications from one platform.
- No Spam Email Broadcast: Ensure your emails land in the inbox, not the spam folder, for maximum impact.
- WhatsApp Warmer (Coming Soon): Keep your number safe and your messages flowing smoothly with our new tool to prevent bans.
- WhatsApp Advance Condition (Coming Soon): Effortlessly send 10k to 20k messages using multiple devices and smart scheduling without the worry of bans.
Stay tuned for these game-changing updates!
1. Live Chat (WhatsApp Official)
![](https://kuasa.io/wp-content/uploads/2024/07/Screenshot-2024-07-26-at-5.45.40 PM-1024x556.png)
Kuasa.io is a comprehensive omnichannel communication platform designed to help businesses streamline and optimize their interactions with customers across various messaging channels.
Kuasa.io integrates multiple messaging channels, including WhatsApp, Facebook Messenger(soon), Instagram(soon), and more, into a single interface. This allows businesses to manage all customer communications from one platform, ensuring a consistent and cohesive experience. The integration helps prevent the fragmentation of messages and customer data, making it easier to maintain a unified communication strategy across different channels.
2. Email Broadcast— No SPAM anymore!
![](https://kuasa.io/wp-content/uploads/2024/07/email-broadcast.png)
We’re thrilled to announce a powerful new feature: our Email Broadcast tool, designed to ensure your messages land in the Inbox, not the Spam box! This advanced feature uses cutting-edge algorithms and best practices to enhance email deliverability, ensuring your emails reach your audience where they’ll actually see them. Say goodbye to spam folder frustrations and hello to effective, impactful email campaigns.
Get ready to boost your engagement and achieve better results with our game-changing Email Broadcast feature. Stay tuned for more updates!
3. WhatsApp Warmer
![](https://kuasa.io/wp-content/uploads/2024/07/Screenshot-2024-07-26-at-5.42.31 PM-1024x480.png)
New WhatsApp feature coming soon that you’re going to love: WhatsApp Warmer! If you’re using WhatsApp Blasting for your Kuasa Campaigns, you know how important it is to keep your phone number safe from getting banned. WhatsApp Warmer is here to help! This nifty tool will “warm up” your number, making it less likely to be flagged or banned by WhatsApp. Get ready to blast your messages with confidence and reach your audience effectively. Stay tuned for the launch and keep your WhatsApp campaigns running smoothly with WhatsApp Warmer!
4. WhatsApp Advance Condition
![](https://kuasa.io/wp-content/uploads/2024/07/whatsapp-advance-condition.png)
Gear up for an incredible new feature: WhatsApp Advance Condition! This game-changer lets you send 10k to 20k messages with no worries about getting banned.
How? With a smart delay time function, you can schedule your broadcasts to go out during your preferred hours, like 8 a.m. to 5:30 p.m. If the broadcast isn’t complete by then, it will automatically continue the next day at the same time.
But that’s not all! You can use multiple devices for a single campaign, with automatic tagging and sorting to ensure smooth broadcasting. And if one of your numbers gets banned, no stress—the system will instantly assign a backup device to keep your campaign rolling without a hitch.
Excited? You should be! Stay tuned for the launch of WhatsApp Advance Condition and take your WhatsApp campaigns to the next level with Kuasa!