5 Teknik Naikkan Kualiti Pusat Khidmat Pelanggan Bisnes Anda

Cara untuk perbaiki kualiti pusat khidmat pelanggan

Ramai pemilik bisnes tidak sedar yang kualiti pusat khidmat pelanggan bisnes mereka merupakan cermin langsung terhadap bisnes mereka. Tidak kira segah mana pun satu-satu bisnes, apabila tim khidmat pelanggan mereka teruk, bisnes mereka tidak akan kekal lama. Dalam artikel ini, kami akan mengupas masalah-masalah dan memberikan anda panduan tentang bagaimana untuk menjadikan pusat khidmat pelanggan […]

5 Action Plans To Improve Customer Satisfaction (Best Practice)

Customer satisfaction index_Kuasa

Many of us not having clear plans to improve customer satisfaction. So how do we know if a customer is satisfied or not with our product or services? Usually, we realize it after the customer does not make a repeat buying or just speaks badly about your brand via social media. The problem is clear: […]

5 Reason Why Kuasa Is The Best CRM for Sales Reps in Malaysia!

CRM system for sales representative job

To stay ahead of the sales game, finding the best CRM for sales reps can be the ultimate game-changer. You’re not alone in wondering what a CRM system can truly offer, especially when the sales rep job description demands precision and results. Swamped with leads, deadlines looming, and a sea of data to navigate, is […]

5 Expert Strategies on How To Increase Sales 200% (This Year)

increase sales with proven expert strategies

In the bustling realm of commerce, where competition is fierce and consumer choices abundant, the quest to increase sales can feel like an uphill battle. We’ve invested time, sweat, and capital but the foot traffic remains stagnant. Things start to go astray when we see our revenue plateau, profit margins shrinking, and the dreams of […]

Lead Management – A Practical Guide (5 Proven Examples)

CRM software that helps lead management

Lead management is a term often whispered by a lot of successful businesses, yet frequently overlooked within marketing strategies. It’s an open secret — it’s the key to unlocking a treasure trove of potential customers thus the question why is lead management so important? Picture this – you’re a conductor orchestrating a symphony, and your […]

Ultimate Guide for CRM Software in Malaysia (This Year)

CRM software in Malaysia for sale reps, charities and gyms

CRM software is essential modern businesses in Malaysia. It isn’t just another software application — it’s a strategic asset that can revolutionize customer interactions, supercharge sales efforts, and optimize business operations. Business landscape today is ever-changing and keeping a personal touch with the customers is indeed a challenge. Whether you’re a charitable organization striving to […]